We recommend that you download a copy of our AUP for your records.
CowGoMoo Web Solutions Ltd Limited provides Internet hosting Services. By using the Services
provided by CowGoMoo Web Solutions Ltd, Customers agree to comply with the Acceptable Use Policies
outlined in this agreement and also to indemnify CowGoMoo Web Solutions Ltd against any claims by
third parties arising from violation of this Policy.
CowGoMoo Web Solutions Ltd reserves the right to make changes to this Acceptable Use Policy at
any time, and any changes will be effective immediately upon posting to CowGoMoo Web Solutions Ltd
web site: www.CowGoMoo.com. CowGoMoo Web Solutions Ltd's Customers are responsible for regularly
reviewing the Policy. Continued use of the Services following any changes shall
constitute acceptance of the changes.
This policy recognises the fundamental fact that no one owns or controls the
Internet. CowGoMoo Web Solutions Ltd cannot monitor or control all the activities of our Customers.
We do not intend to actively screen, review, censor, edit or take responsibility
for the activities or content of our Customers. The Customer, not CowGoMoo Web Solutions Ltd,
assume all responsibility relating to their Internet activities including, but
not limited to:
- Aspects of the Customer's business.
- Content and data provided by or through a Customer for use with the
- Decisions about Customer's computer and communications systems needed to
access the Services.
- Results obtained from using CowGoMoo Web Solutions Ltd Services.
- Compliance with all applicable laws and governmental regulations regarding
Customer's business or use of the Services.
- Use of the CowGoMoo Web Solutions Ltd services by Customer's end users.
- Compliance with this Acceptable Use Policy by the Customer and the
Customer's end users.
Activities conducted on the Internet are subject to many of the same laws and
regulations applicable to the offline environment. Customers must exercise a
high degree of judgement and responsibility with respect to their use of the
Services, including the responsibility to comply with this Acceptable Use
Policy. Customers will violate this Policy when they or their affiliates engage
in any of the following activities:
Network and Other Abuse
Using the CowGoMoo Web Solutions Ltd network or other CowGoMoo Web Solutions Ltd resources in any way that
adversely affects other CowGoMoo Web Solutions Ltd Customers is strictly prohibited. This includes
but is not limited to:
- Gaining or attempting to gain unauthorised access to servers or services.
Such attempts include "Internet scamming" (tricking other people into
releasing their personal information), password robbery, security hole
scanning, port scanning, probing, monitoring or testing for system or network
- Introducing viruses, Trojan horses, trap doors, back doors, Easter eggs,
worms, time bombs, packet bombs, cancel bots or other computer programming
routines that are intended to damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or personal
- Intentionally omitting, deleting, forging or misrepresenting transmission
information, including headers, return addressing information and IP
addresses. Using IP addresses which were not assigned to them by CowGoMoo Web Solutions Ltd.
- Maintaining an Open Email Relay/Open Data Relay or allowing any data to be
sent through one's server by an unrelated third party, including, but is not
limited to, via open email gateways and open proxy servers.
Accounts may be terminated that include content or which have links to
- Is unlawful or is considered offensive by the web community. Promotes
injury or physical harm against any group or individual.
- Promotes or teaches illegal activities.
- Exploits or depicts children in a negative/sexual way.
- Infringes on copyright, patents, trademarks, trade secrets, or other
intellectual property including pirated computer programs, cracker utilities,
warez and software serial numbers or registration codes.
- Violates any law, statute, ordinance or regulation governing the
Customer's business or activities, including without limitation the laws and
regulations governing export control, unfair competition, false advertising,
consumer protection, issuance or sale of securities, trade in firearms,
privacy, data transfer and telecommunications.
SPAM or Unsolicited Commercial Email
CowGoMoo Web Solutions Ltd has zero tolerance for the sending of SPAM or Unsolicited Commercial
Email (UCE) over our network. CowGoMoo Web Solutions Ltd Customers cannot send UCE and cannot host
sites or information advertised in UCE. Customers are also responsible for the
actions of their clients and must take all reasonable precautions to secure
their servers and sites against SPAM exploits (e.g. open email relays and
insecure cgi scripts).
CowGoMoo Web Solutions Ltd does not permit:
- The sending of bulk emails, defined as the sending of the same email, or
emails which are substantially the same, unless recipients have agreed to
double-opt in to the mailing list. Proof may be required of the subscription
opt-in process. CowGoMoo Web Solutions Ltd does not permit the sending of bulk email to
recipients whose details have been obtained from third-party sources.
- Hosting content on a CowGoMoo Web Solutions Ltd server which is advertised or linked to by a
bulk e-mail campaign, even if this campaign is not run from a CowGoMoo Web Solutions Ltd
Violating our UCE or SPAM policy will result in penalties. Upon detection or
notification of a violation of our UCE policy, CowGoMoo Web Solutions Ltd will initiate an
immediate investigation. During this time, outgoing mail may be suspended from
the offending ip address to prevent further violations. If a client is found to
be in violation of our UCE policy, CowGoMoo Web Solutions Ltd will impose penalties and/or, at its
discretion, restrict or terminate the offending account and the Customer's
access to our network. Repeated or serious violations may result in the
immediate termination of the account. SPAM is a very serious matter. PLEASE DO
NOT SPAM. EDUCATE YOUR CLIENTS and TAKE ALL PRECAUTIONS against SPAM EXPLOITS.
CowGoMoo Web Solutions Ltd Administrative Login and Management Software
To facilitate network/server management, inventory and related activities,
all CowGoMoo Web Solutions Ltd Servers include a CowGoMoo Web Solutions Ltd administrative account and password and/or
a CowGoMoo Web Solutions Ltd daemon. All reasonable precautions are taken by CowGoMoo Web Solutions Ltd to maintain
the security of these tools and the privacy of client data. Customers must not
tamper, hinder, delete, or in any way change the functioning of these tools. To
do so intentionally or otherwise is grounds for the immediate suspension of
Customer's hosting account.
Fair usage of shared, burstable resources
For some shared resources we require that customers do not continuously use
an unreasonable excess of those resources (using them in a burstable fashion is,
of course, entirely acceptable). Examples of an excess might include
continuously & actively using swap on Miniserver® VM rather than
upgrading RAM, running software that uses all available CPU constantly (such as
SETI@Home) or continuously using many times the base-allocation of unmetered
bandwidth. In such circumstances we reserve the right, at our discretion, to
request that the client cease such activities or be forcibly upgraded to a more
suitable package or, in the case of excess use of unmetered bandwidth, be moved
to a metered bandwidth connection.
This Acceptable Use Policy (AUP) is not exhaustive. CowGoMoo Web Solutions Ltd has the right to
refuse service to anyone at any time WITHOUT WARNING OR PRIOR NOTICE. No refunds
of fees paid will be made if account termination is due to a violation of the
Acceptable Use Policy as outlined above.